BoutiqueQ Pte. Ltd. demonstrates a commitment to transparency, consumer protection, and adherence to all relevant laws and industry standards.
This page outlines the key regulatory, legal, and operational disclosures relating to our business, data practices, payments, and international operations.

1. Company Information & Legal Entity Details

BoutiqueQ Pte. Ltd.

Registered Address: 160 Robinson Road, 14-0,4 Singapore, 068914
Email: support@boutiqueq.com
Country of Incorporation: Singapore

We operate globally, offering fashion apparel and digital styling services to customers worldwide.

2. Regulatory Framework We Follow

BoutiqueQ complies with the following applicable laws and standards:

a) Singapore Laws

• Consumer Protection (Fair Trading) Act—CPFTA
• Personal Data Protection Act 2012—PDPA
• Electronic Transactions Act
• Sale of Goods Act
• Contracts Act of Singapore

b) International Compliance (Where Applicable)

• GDPR / UK GDPR (for users in the EU/UK)
• Local consumer protection laws of the countries where we ship
• International customs & import regulations for shipped orders

c) Payment Security Standards

• PCI-DSS (Payment Card Industry – Data Security Standard), via our payment gateway
• TLS/SSL encryption for secure data transmission

3. Payment Processing & Cardholder Data Handling

Payments on BoutiqueQ are securely processed by a payment gateway, a third-party PCI-DSS Level 1 compliant payment gateway.

We DO NOT store full cardholder data.

Only minimal non-sensitive information may be retained for transaction verification:

• Last 4 digits of the card
• Expiry date
• Transaction ID

Sensitive authentication data (CVV/CVC) is never stored.

Security Measures Include:

• Encrypted data transmission (TLS 1.2+)
• No card forms hosted on our own servers (handled by Payment Gateway)
• Network isolation and restricted access controls
• Strict review of logs for suspicious activity

4. Product & Service Disclosures

BoutiqueQ sells:

• Apparel & accessories (men, women, kids)
• AI-based styling assistance
• Virtual try-ons
• Virtual measurement tools

We DO NOT sell any prohibited or regulated items, including:

• Weapons
• Drugs
• Adult or obscene content
• Hazardous materials
• Counterfeit products

To the best of our knowledge, we accurately describe all products and align them with consumer protection principles.

5. Shipping, Customs & International Delivery

We ship globally.
Shipping timelines, fees, and customs obligations vary by country.
Customers are responsible for any applicable import duties, taxes, or customs processing fees unless stated otherwise.

For full details, refer to our Shipping & Returns Policy.

6. Data Protection & Privacy Compliance

BoutiqueQ adheres to the Singapore PDPA and aligns with international standards for global customers.

Key privacy practices include:

• Collection of only necessary personal data
• Use of encrypted or secured storage methods
• User rights for data access, correction, or deletion
• Consent-based marketing communication
• Cross-border data transfer safeguards
• Clear data retention and disposal policies

For complete details, refer to our Privacy Policy.

7. Cookie & Tracking Disclosures

Our website uses cookies to improve user experience, analytics, and security.

Categories include:

• Essential/functional cookies
• Analytics cookies
• Marketing & advertising cookies
• Third-party service cookies (e.g., Google, Meta, Payment Gateway)

Users may manage cookie preferences via browser settings.
See our Cookie Policy for full details.

8. Third-Party Vendors, Tools & Integrations

We use reputable third-party providers to support website operations, including:

• Payment Gateway – Payment processing (PCI-DSS compliant)
• Hosting provider – Secure data hosting infrastructure
• Analytics platforms—e.g., Google Analytics
• Marketing pixels—Meta, Google Ads (if installed)
• AI/virtual try-on partners—used to power digital styling

These vendors may collect or process data on our behalf under strict contractual controls and security standards.

9. Customer Support & Escalation

Our grievance redressal process includes:

• Response time: 2–3 business days
• Escalation option to Grievance Officer
• Resolution timelines depending on complexity (2–15 days)

See our Grievance Redressal Policy for details.

10. Limitation of Liability Disclosure

To the extent permitted under Singapore law, BoutiqueQ is not liable for:

• Indirect, incidental, or consequential damages
• Losses arising from delays outside our control (courier, customs)
• Third-party service outages or disruptions

11. Transparency in Marketing & Promotions

• All promotions are subject to the terms stated at the time of offer.
• Discounts or price reductions are genuine and not misleading.
• Influencer content or paid promotions are disclosed wherever required.

12. Updates to This Regulatory Disclosure Statement

We may update this disclosure page to reflect:

• Regulatory changes
• New products/services
• Updates in business operations
• Security improvements
• Policy updates

Revised versions will be posted with a new “Last Updated” date.

13. Contact Us

For regulatory, compliance, or legal questions, contact:

BoutiqueQ Pte. Ltd.
Email: support@boutiqueq.com
Grievance Officer: grievance@boutiqueq.com

Disclaimer

BoutiqueQ Pte. Ltd., a Singapore-incorporated company, owns and operates this website (“Site”).
Registered Address: 160 Robinson Road, 14-0,4 Singapore, 068914
Email: support@boutiqueq.com

1. General Information Only

The content on this site is provided for general informational purposes only.
While we strive to ensure accuracy, BoutiqueQ Pte. Ltd. makes no warranties—express or implied—regarding the completeness, reliability, or accuracy of any content on the Site.

Use of any information on the site is at your own risk.

2. No Professional Advice

Nothing on the Site shall be considered:

• Legal advice
• Financial advice
• Medical advice
• Professional or expert guidance

You should consult a qualified professional before making decisions based on any information from this site.

3. Product/Service Disclaimer

All products and services listed on the Site are provided “as is” and subject to the terms mentioned on their respective pages.
We do not guarantee:

• Specific outcomes
• Suitability for any particular purpose
• Error-free or uninterrupted access

Any reliance on product descriptions, features, or benefits is at your discretion.

4. External Links

The Site may contain links to third-party websites.
BoutiqueQ Pte. Ltd.:

• Does not control or endorse these websites
• Is not responsible for their content, policies, or practices

Visiting third-party links is at your own risk.

5. Limitation of Liability

To the maximum extent permitted under Singapore law, BoutiqueQ Pte. Ltd. shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Issues arising from the use or inability to use the Site

6. No Guarantees

We do not guarantee:

• The accuracy or completeness of the content
• Continuous or secure access
• That the Site will be free of viruses, malware, or harmful components

You are responsible for using antivirus tools and conducting your checks.

7. Changes to This Disclaimer

BoutiqueQ Pte. Ltd. reserves the right to modify, update, or remove any part of this disclaimer at any time without prior notice.
Continued use of the Site constitutes acceptance of the revised Disclaimer.